Terms of Use

Welcome to Protact, a web-based platform designed especially for Chartered Accountants and Tax Professionals of India. These terms of use are intended to explain our obligations as a service provider and your obligations as a client. Please read them carefully.

www.protact.in, operated by Kredence Digital Resources Private Limited ("KDRPL"), is an initiative of Kredence Enterprises Private Limited.

These Terms are binding on any use of the Software and apply to you from the time that KDRPL provides you with access to the Software.

We believe Protact will evolve over time based on user feedback. These Terms are not intended to answer every question or address every issue raised by the use of Protact. KDRPL reserves the right to change these terms at any time, effective upon the posting of modified terms and KDRPL will make every effort to communicate these changes to you via email or notification via the website. It is likely that the terms of use will change over time. It is your obligation to ensure that you have read, understood and agree to the most recent terms available on the Website. Nothing in these Terms of Use should be construed to confer any rights on you or any third party beneficiaries.

These terms were last updated on 3 August, 2015.


The following terms shall have the following meaning throughout the Terms of Use.

  1. The term "agreement" or "this agreement" refers to these Terms of Use.
  2. The term "applicable law" refers to the laws currently in force in state of Maharashtra, India which shall govern this agreement.
  3. The term Administrator shall mean a Subscriber with authority to designate additional Authorized Users.
  4. The term Subscriber shall refer to the purchaser of the Services provided by KDRPL and shall also include any present or former agent, representative, independent contractor, employee, servant, attorney and any entity or person who had authority to act on your behalf.
  5. The term Originating Subscriber shall mean the Subscriber who initiated the Services offered by KDRPL and is assumed by KDRPL to have the sole authority to administer the subscription.
  6. The term Authorized User shall mean an individual subscriber or the partners, members, employees, temporary employees, and independent consultants of an organization with a subscription to the Service who has been added to the account as users.
  7. The term Registered Client means an individual who has been invited to use the client-facing features of the Service in a limited capacity as a client of the Subscriber.
  8. The term "Website" shall mean the Internet site at the domain www.protact.in, all related web pages, and all related websites operated by affiliates or divisions of KDRPL, but does not include any third party websites which are linked to or may link from this website whether or not such third party websites are used in connection with the Services.
  9. The term "you" and "user" shall refer to any person who visits this Website for a legitimate purpose and includes a subscriber and its employees, consultants, clients, representatives and other authorized users.
  10. The term Confidential Information includes all information exchanged between the parties to this Agreement, whether in writing, electronically or orally, including the Software but does not include information which is, or becomes, publicly available other than through unauthorized disclosure by the other party.
  11. The term Datab means any data inputted by you into the Software.
  12. The term Intellectual Property Right means any patent, trade mark, service mark, copyright, moral right, right in a design, know-how and any other intellectual or industrial property rights, anywhere in the world whether or not registered.
  13. The term Software or Service means Protact software available (as may be changed or updated from time to time by KDRPL) via the Website, provided to you by us, accessed under the Subscription Fee as detailed on the Order Form provided to you by us.
  14. The term KDRPL means Kredence Digital Resources Private Limited.
  15. The term Products refer to the Products owned or developed by KDRPL and made available for your use and access upon purchase of such Products by you from KDRPL.
  16. The term Subscription Fee refers to the fee, paid monthly or annually to access and use the Software.
  17. The term Order Form refers to the Form that is completed by you as part of the transaction process to purchase the software.


www.protact.in, an initiative of Kredence Enterprises Private Limited, provides an e-servicing platform to Indian Chartered Accountants and Tax Professionals. Kredence Enterprises Private Limited has been registered as an e-Return Intermediary (ERI) approved by Income Tax department.

Limited License & Use of the Service

  1. Subscriber is granted a non-exclusive, non-transferable, limited license to access and use the Service.
  2. KDRPL does not review or pre-screen the contents of electronic data uploaded or posted to the Service (Content) by Authorized Users and KDRPL claims no intellectual property rights with respect to the Content.
  3. Authorized Users agree not to reproduce, duplicate, copy, sell, resell or exploit access to the Service, use of the Service, or any portion of the Service, including, but not limited to the HTML, Cascading Style Sheet (CSS) or any visual design elements without the express written permission from KDRPL.
  4. Authorized Users agree not to modify, reverse engineer, adapt or otherwise tamper with the Service or modify another website so as to falsely imply that it is associated with the Service, KDRPL, or any other software or service provided by KDRPL.
  5. Authorized Users agree that they will not knowingly use the Service in any manner which may infringe copyright or intellectual property rights or in any manner which is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or in violation of the terms of this Agreement.
  6. Authorized Users agree that they will not knowingly use the Service to upload, post, host, or transmit unsolicited bulk e-mail Spam, short message service SMS messages, viruses, self-replicating computer programs Worms or any code of a destructive or malicious nature.
  7. Except for the non-exclusive license granted pursuant to this Agreement, Subscriber acknowledges and agrees that all ownership, license, intellectual property and other rights and interests in and to the Service shall remain solely with KDRPL.
  8. Authorized Users who configure the Service to share or make available certain Content to the public, are deemed to acknowledge and agree that everyone will have access to the Content (Public Content). KDRPL reserves the right, at any time, in its sole discretion, to take any action deemed necessary with respect to Public Content that violates the terms of this Agreement, including, but not limited to, removal of such Public Content.
  9. KDRPL reserves the right at any time, and from time to time, to modify or discontinue, temporarily or permanently, any feature associated with the Service, with or without notice, except that KDRPL shall provide Subscriber with 30-days notice of any modification that materially reduces the functionality of the Service. Continued use of the Service following any modification constitutes Subscriber acceptance of the modification.
  10. KDRPL reserves the right to temporarily suspend access to the Service for operational purposes, including, but not limited to, maintenance, repairs or installation of upgrades, and will provide no less than two business days notice prior to any such suspension. Such notice shall be provided to you in advance through email. Further, KDRPL shall endeavor to confine planned operational suspensions with a best effort to minimize disruption to the Subscriber.
  11. Subscriber grants to KDRPL a non-exclusive, royalty free right during Subscriberbs use of the Service, to use the Confidential Information for the sole purpose of performing KDRPLbs obligations under the Agreement in accordance with the terms of the Agreement. Such rights shall include permission for KDRPL to generate and publish aggregate, anonymized reports on system usage and Content trends and type.

Access to the Service

  1. Subscriber is only permitted to access and use the Service if he/she is an Authorized User or a Registered Client. Authorized Users are required to provide their full name, a valid email address, and any other information reasonably requested by the Service.
  2. Each Authorized User will be provided with a unique identifier to access and use the Service (Username). The Username shall only be used by the Authorized User to whom it is assigned, and shall not be shared with, or used by any other person, including other Authorized Users.
  3. The initial Administrator shall be the Originating Subscriber with authority to administer the subscription and designate additional Authorized Users and/or Administrators. Each subscription may designate multiple Authorized Users as Administrator. Any Administrator shall be deemed to have the authority to manage the subscription and any Authorized Users. The Administrator will deactivate an active Username if the Administrator wishes to terminate access to the Service for any Authorized User.
  4. Administrators are responsible for all use of the Service by Authorized Users on the list of active Authorized Users associated with their subscription to the Service.
  5. All access to and use of the Service via mechanical, programmatic, robotic, scripted or any other automated means not provided as part of the Service is strictly prohibited.
  6. Authorized Users may be permitted to access and use the Service using an Application Program Interface (API) subject to the following conditions:
    • any use of the Service using an API, including use of an API through a third-party product that accesses and uses the Service, is governed by these Terms of Service;
    • KDRPL shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if KDRPL has been advised of the possibility of such damages), resulting from any use of an API or third-party products that access and use the Service via an API;
    • Excessive use of the Service using an API may result in temporary or permanent suspension of access to the Service via an API. KDRPL, in its sole discretion, will determine excessive use of the Service via an API, and will make a reasonable attempt to warn the Authorized User prior to suspension; and
    • KDRPL reserves the right at any time to modify or discontinue, temporarily or permanently, access and use of the Service via an API, with or without notice.

Client Data Access

By registering to protact.in you hereby consent to add your clients as CLIENT of protact.in and authorise protact.in to get the information which are with Income Tax Department for the purpose of providing the Services Contemplated by this Site. You hereby agree for passing of communication by KDRPL to the Income Tax Department or any of their affiliates of Income Tax Department informing them about your intention to add your clients as CLIENT of protact.in by providing information as solicited by them. Your clientbs can deactivate the registration by Loging in into their respective account at www.incometaxindiaefiling.gov.in.

Appropriate individual registration, access & conduct of user and content for personal use only

You shall not use KDRPL service for any illegal or unauthorized purpose, including misusing permanent account number (PAN) and Financial Information of another person. International users agree to comply with all Indian laws & regulations, including laws regulating the export of data from the United States or Your country of residence. You are solely responsible for your conduct and any data, text, information, graphics, that you submit, & post on the Website.
Other examples of illegal or unauthorized uses include, but are not limited to:

  • Modifying, adapting, translating, or reverse engineering any portion of the Website.
  • Removing any copyright, trademark or other proprietary rights notices contained in or on the Website.
  • Using any robot, spider, Website search/retrieval application, or other device to retrieve or index any portion of the Website.
  • Creating user accounts by automated means or under false or fraudulent pretenses.
  • Creating or transmitting unwanted electronic communications such as "spam," or chain letters to or otherwise interfering with other user's access of the service by blocking.
  • Submitting data of any third party without such third party's prior written consent.
  • Submitting Materials that falsely express or imply that such Materials are sponsored or endorsed by KDRPL.
  • Submitting Materials that infringe misappropriate or violate the intellectual property, publicity, privacy or other proprietary rights of any party.
  • Transmitting any viruses, worms, defects, Trojan horses or other items of a destructive nature.
  • Submitting false or misleading information.

While KDRPL strictly prohibits such conduct on its Website, you understand and agree that you nonetheless may be exposed to such misuse or blocking by other users and that you use the Website and the KDRPL service at your own risk. Such misuse or unauthorised use shall be severely dealt and legal action shall be initiated under appropriate law.
By registering, you agree to the following terms in addition to any other specific terms, which shall be posted at an appropriate location of the Website. To access the services provided by protact.in, you will be asked to enter your User Name and Password. Therefore, we do not permit any of the following:

  • Any other person sharing your User Name and Password unless your express permission is granted;
  • Any part of the Website being cached in proxy servers and accessed by person/s who is not registered with KDRPL as users of the Website and Service/s.

If KDRPL is under a reasonable belief that a User Name and Password is being used / misused in any manner, KDRPL reserve the right to cancel all access rights immediately without notice, and block access to all Users from that IP address.

Communication Conditions:

As a condition of these Terms, if you use any communication tools available through the Website, you agree only to use such communication tools for lawful and legitimate purposes. You must not use any such communication tool for posting or disseminating any material unrelated to the use of the Software including (but not limited to): offers of goods or services for sale, files that may damage any other person's computing devices or software, content that may be offensive to any of our other users, or material in violation of any law (including material that is protected by copyright or trade secrets which you do not have the right to use).
When you make any communication on the Website, you represent that you own the content of the communication. KDRPL is under no obligation to ensure that the communications on the Website are legitimate or that they are related only to the use of the Software. As with any other web-based forum, you must exercise caution when using the communication tools available on the Website. However, KDRPL does reserve the right to remove any communication at any time in its sole discretion.


This Website reserves the right to charge subscription fees in respect of any part, aspect of this Site & Service/s and/or Product/s offered by KDRPL. You shall be made aware of the charges upon registration and your willingness to buy the Product/Services offered in the Website. You agree that all activities that occur under your account for payment towards the Products shall be your sole responsibility and KDRPL shall not be liable for any claims which may arise directly or incidentally due to the discharge of your obligations under this clause. The same will apply for any Service/s or Products being offered without any charges whenever made chargeable.

Pricing policy

KDRPL's Products may be experienced even before purchase. The Products may be available individually or in combination and as such they will have to be bought in the same format without any customization of combination unless a choice or an upgrade facility is provided. Even if it is a combination of more than one product/service together, for all practical, legal and taxability purposes/issues it will be assumed to be one and the applicable taxes, if any, will be collected according to the common commercial parlance and that you agree to bind yourself without debate. The same will be true even where third parties' (Alliance Partners') Products are included in the combination. The purchase of Products is through online transactions, wherein complete ability of service is enabled for the purchaser upon receiving payment. Upon receiving payment, it is also presumed that the service is delivered / rendered for all practical / legal purposes including the chargeability of applicable taxes if any like service tax, etc. If at any point of time the legal interpretation or the concerned authorities raise a different view point at a later stage then KDRPL is free to take such necessary steps for recovering or refunding the tax so as to abide by and comply with the applicable law and you agree to bind yourself for such change without notice. The same will be true whenever the Products are used irrespective of the fact that they are part of third parties' (Alliance Partners') product/service and have been purchased through them and their policies may interpret otherwise than the above.

Payment policy

The credit/debit card details disclosed by you for the purpose of availing KDRPL's Products shall be correct. You shall not use any credit/debit card which does not lawfully belong to you i.e. in a credit/debit card transaction; you must use your own credit/debit card. You further agree and undertake to disclose the correct and valid credit/debit card details to KDRPL. KDRPL will not utilize/share your credit/debit card information with any third party except as per our Privacy Policy or as required by and under any law, regulation or court order. KDRPL will not be liable for any credit/debit card fraud. The liability for the use of credit/debit card fraudulently will solely be borne by you and the onus to 'prove otherwise' shall rest exclusively upon you.
The above terms shall apply to the information of net banking payment option usage i.e. user name and/or password etc provided by you.
You also agree and undertake not to stop and/or dispute any credit/debit card payment once initiated by you. You further agree to indemnify in full any expense/s incurred by KDRPL consequent to your failure to abide by this clause.

Discount policy

In order to avail any promotional offer/discount from KDRPL and/or its Alliance Partner, you agree to follow the registration process mentioned as part of the offer communication by either KDRPL or the Alliance Partner (Third Parties). The discounts, incentives etc. shall be applicable only if you visit the registration page or such other page using the path or links mentioned as part of the offer communication or any such other method and enter the Promotional Code, if applicable. You also understand that you cannot get the benefits of more than one offer simultaneously for the same activity product/services.


You as a customer or KDRPL user agree and undertakes to pay the Tax Deducted at Source at the maximum current applicable tax rate in respect of any prize/s won as part of a contest, competition etc. You shall not demand a cash reward in lieu of the prize/s. KDRPL may, at its own discretion decide, at any point of time, to give a cash reward to you in lieu of the prize/s. This shall be binding on you. You also agree and undertake to claim and collect the prize/s within the time limit specified by KDRPL at any time during the life cycle of the contest, such life cycle being any time from the announcement of the contest to any date and/or time decided by KDRPL decided later by KDRPL. KDRPL reserves the right to set and change the time limit for claiming and collecting the prize/s and also the other terms and conditions in respect of claiming and collecting the prize/s. Furthermore you understand that the above is equally true for the contests carried by our Alliance Partners (Third Parties) and that in case of any shortfall by such Alliance Partners, KDRPL will not be liable in any manner.

Changes to terms and conditions

KDRPL reserves the right to add to or change/modify the terms of this Terms and Conditions of Use including but not limited to suspend/cancel, or discontinue any or all service at any time without notice to you and make modifications and alterations in any or all of the content and services contained on the Website without prior notice. Such changes will be posted on the Website for your convenience to understand your responsibility as a user. You are responsible for regularly reviewing these Terms and Conditions of Use so that you will be apprised of any changes. You will be deemed to have accepted such change/s if you continue to access the Website subsequent to such changes.

Copyright & no retransmission of information

KDRPL as well as the design and information contained in this Website is the valuable, exclusive property of KDRPL, and nothing in this Terms and Conditions of Use shall be construed as transferring or assigning any such ownership rights to you or any other person or entity.
You may not resell, redistribute, broadcast or transfer the information or use the information in a searchable, machine-readable database unless separately and specifically authorized in writing by KDRPL prior to such use. You may not rent, lease, sublicense, distribute, transfer, copy, reproduce, publicly display, publish, adapt, store or time-share KDRPL or its Products, any part thereof, or any of the information received or accessed therefrom to or through any other person or entity unless separately and specifically authorized in writing by KDRPL prior to such use. In addition, you may not remove, alter or obscure any copyright, legal or proprietary notices in or on any portions of KDRPL without prior written authorization. Except as set forth herein, any other use of the information contained in this site requires the prior written consent and may require a separate fee.

Delay in services

KDRPL (including its and their directors, employees, affiliates, agents, representatives or subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, telephone interconnect problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes. KDRPL shall have no responsibility to provide you access to this Website while interruption of KDRPL is continued, due to any such cause mentioned here.

Liability disclaimer


Information collection and use

At the time of registering with KDRPL, the Website will ask you for Personal Information such as your name, Firm Name, Membership No., email address, birth date, pin code, occupation and industry, etc. Once you register with KDRPL and sign in to the services, you are not anonymous to KDRPL.
KDRPL will only collect, store, use, and share personal information (including email address) of you and your client as it is defined by our privacy statement and as regulated by Indian laws. KDRPL does not disclose your and your clientbs information (including email address) to third parties except when the user requests to e-file their return. KDRPL will disclose your information to the appropriate government officials if the same is mandated by law. We may use the information provided by you to intimate the Income Tax Department, the fact that you or your client, have chosen to become CLIENT of www.protact.in.
Only information provided by you is stored by KDRPL. KDRPL does not supplement your information with information from other companies.
When you use calculators and other tools on the Website that may or may not require registration, KDRPL may collect non-identifiable data from such tools, to help customize offers and tools to your particular interests.
KDRPL will not record or track any data you enter into standalone tools and calculators in any way that identifies you personally, unless we specifically inform you that we are doing so at the time you provide such data.
Any changes in tax laws and procedures would be incorporated in the Website without unreasonable delay. However KDRPL disclaims all responsibility to update the Website or the service/s offered for any reason whatsoever. You understand and agree that the Tax laws are liable to subjective interpretations and opinions and while offering the service/s and or products KDRPL's team of tax experts interpret the vast number of tax law provisions in the most reasonable and law abiding manner. The income and tax calculations may be different from another tax professional's point of view. Hence, you understand and agree that KDRPL will not be responsible for any errors, misrepresentation or miscalculations in case of income or tax areas reported or displayed or printed in any form through the service/s or products.
KDRPL uses your information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

Information sharing and disclosure

For the purpose of this Website, Personal Information is information about you or your client that is personally identifiable like name, age, sex, address, registration no., email address, or phone number, and that is not otherwise publicly available. Financial Information is information about PAN, Bank Account Details & Transactions, Credit Card Account Details & Transactions.
KDRPL does not rent, sell, or share any of the above information (personal and financial) with other people or non-affiliated companies.
KDRPL does not intend to transfer Personal Information and Financial Information without your consent to third parties who are not bound to act on KDRPL's behalf unless such transfer is legally required in response to court orders, warrants, legal process, or to establish or exercise its legal rights or defend against legal claims etc.
KDRPL believes it is necessary to share Personal Information in order to investigate, prevent, or take action against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of KDRPL's terms of use, or as otherwise required by law.
KDRPL transfers information about you if, KDRPL is acquired by or merged with another company. In such an event, you shall be governed by such companies' terms and conditions. For more information, please refer to our Privacy Policy.

Information disclaimer

You acknowledge that the information provided through KDRPL is compiled from sources, which are beyond the control of KDRPL. Though such information is recognized by the parties to be generally reliable, the parties acknowledge that inaccuracies may occur and KDRPL does not warrant the accuracy or suitability of the information. For this reason, as well as the possibility of human and mechanical errors and other factors, YOU ACKNOWLEDGE THAT KDRPL IS PROVIDED TO YOU ON AN "AS IS" BASIS. KDRPL EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS, ORAL, IMPLIED, STATUTORY OR OTHERWISE, OF ANY KIND TO THE USERS AND/OR ANY THIRD PARTY, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, TIMELINESS, COMPLETENESS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES ARISING BY VIRTUE OF CUSTOM OF TRADE OR COURSE OF DEALING AND ANY IMPLIED WARRANTIES OF TITLE OR NON-INFRINGEMENT. FURTHER, KDRPL DOES NOT REPRESENT OR WARRANT THAT IT WILL MEET YOUR REQUIREMENTS OR IS SUITABLE FOR YOUR NEEDS.
Under this Terms and Conditions of Use, you are responsible for all risk of errors and/or omissions in KDRPL, including the transmission or translation of information. You assume full responsibility for implementing sufficient procedures and checks to satisfy your requirements for the accuracy and suitability of KDRPL, including the information, and for maintaining any means, which you may require for the reconstruction of lost data or subsequent manipulations or analyses of the information under the Terms and conditions of Use.

Equipment and operation

You shall provide and maintain all telephone/internet and other equipment necessary to access this Website, and the costs of any such equipment and/or telephone/internet connections or use, including any applicable taxes, shall be borne solely by you. You are responsible for operating your own equipment used to access KDRPL.

Intellectual property

Unless otherwise stated, copyright and all intellectual property rights in all material presented and contained in the Websites, together with the Website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software including but not limited to text, audio, video or graphical images, trademarks and logos appearing on this Website belongs to Kredence Digital Resources Private Limited, its parent, affiliates and associates and are protected under applicable Indian laws. Strict action shall be taken against any infringement and shall be vigorously pursued and defended to the fullest extent permitted by law.
Copyright and all intellectual property rights in all material presented on this Website belonging to Third party products shall be governed by the terms and conditions specified by them in this behalf.

Usage of the website

The Website is intended for personal, non-commercial use. You are responsible for maintaining the secrecy of your passwords, login and account information. You will be responsible for all use of the Website by you and anyone using your password and login information (with or without your permission). You may not use the Website to make any fraudulent applications. You agree not to use the Website for any purpose that is unlawful, illegal or forbidden by these Terms, or any local laws that might apply to you. KDRPL is running the Website in India, so remember that by using the Website, we need you to agree to comply with laws that apply to India, including laws that apply to exporting technical data. You agree to notify us immediately of any unauthorized access to or use of your account. You agree to hold us harmless and release us from any loss or liability whatsoever that you may incur as a result of someone other than you using your password or account, either with or without your knowledge. You agree to indemnify KDRPL for any damages, third party claims or liabilities whatsoever that you may incur as a result of activities that occur on or through your account, whether or not you were directly or personally responsible.

Anti spam policy

KDRPL recognizes the receipt, transmission or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimize the transmission and effect of spam emails in its computing environment. All emails received by KDRPL are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, KDRPL hopes to minimize the effect of spam emails. KDRPL reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time.

Links to third party sites

Certain links on the Website lead to resources located on servers maintained by third parties over whom KDRPL has no control. KDRPL has not reviewed, nor approved these sites and is not responsible for the contents or omissions of any linked site or any links contained in a linked site. The inclusion of any linked site does not imply endorsement by KDRPL of the site. Third party links to KDRPL shall be governed by a separate agreement. Any transactions relating to services not directly offered by KDRPL are to be settled inter-se between the parties and all warranties express or implied of any kind, regarding any matter pertaining thereto, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed by this Website. The advertisements that you see displayed on this Websites are delivered by third parties and KDRPL will not be responsible for any promises, representations made in the advertisements.

Email/SMS services

On selection of E-mail/SMS alert service you agree & grant non-exclusive, permission & irrevocable right to send E-mails, SMS & alerts by way of messages or other formats as decided by us.


You agree to indemnify and hold KDRPL, its parents, subsidiaries, affiliates, officers, agents, and other partners and employees harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Website, including your use of the Website which provide a link to another Website or arising out of any uploading of any content by you or your violation of any rights of any other person or any breach of any applicable law or other information on the Website.

Delivery policy

KDRPL shall provide you with an access link upon registration and payment, to the email address or via SMS registered with us and you shall be able to access and use KDRPL upon clicking the link and following the procedure specified in the Website.

Refund policy

Any product once purchased cannot be cancelled since the nature of Products is online, they are instantly delivered and/or once the process of delivery gets initiated and cannot be stopped without any misuse/loss to KDRPL.
However, KDRPL will refund any payment made to you in the following circumstances:

  • If there has been a duplicate payment in error.
  • If the tax computed on KDRPL is inaccurate, provided you send the complete documentation of the data provided in connection with the other tax preparation method which shows the inaccuracy of tax computation made by KDRPL.

Any request for refund of payment made by you to KDRPL should be within 5 business days of date of payment. Your request for a refund terminates your rights to use the Protact services and any related warranties or guarantees and further use of the Product will be considered as misuse and can result into cancellation of the refund. You understand and agree that the sole and exclusive remedy available to you shall be to claim from KDRPL refund of the fees paid by you for any event, including but not limited to computation error, printing error, filing error, filing delay, data leakage, security breach, data loss, or non-availability of product/service.
Notwithstanding anything contained above, a Cancellation/Refund request may be granted only in cases where the Products have not complied with and/or fall short in the fulfillment of its feature as expressed in the Product/Service description and/or there is delay in serviceability of the same and the usability is lost due to essence of timing and/or unavoidable circumstances beyond the reach or fault of the customer. The grant of such request will be at the sole discretion of the KDRPL team and you consent to the terms while making your application for refund. The refund so granted will be subject to verification of payment realized and after reduction of the taxes and/or finance charges as applicable (if any) for such transaction.

Force majeure

KDRPL shall have no liability to you for any interruption or delay in access to the Website irrespective of the cause.
Force Majeure event shall be one when there is any cessation, interruption or delay in the performance of KDRPL's obligations due to causes beyond its reasonable control, including but not limited to: technical, earthquake, flood, or other natural disaster, act of God, labor controversy, civil disturbance, war (whether or not officially declared) or the inability to obtain sufficient supply of service, transportation, or other essential commodity or service required in the conduct of its business, or any change in or the adoption of any law, regulation, judgment or decree. Without limiting the foregoing, under no circumstances shall KDRPL be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning of your information & or data received and or stored or any of our service/s.

Entire agreement

The Terms and Conditions of Use constitutes the entire agreement between the parties, and no other agreement, written or oral, exists between you and KDRPL. By using the Information on KDRPL, you assume full responsibility for any and all gains and losses, financial, emotional or otherwise, experienced, suffered or incurred by you. KDRPL does not guarantee the accuracy, completeness or timeliness of, or otherwise endorse in any way, the views, opinions or recommendations expressed in the Information. The Information does not constitute a solicitation by the information providers, KDRPL or other of the purchase or sale of securities.


  1. The Service is licensed on an annual basis. You can close your Account at any time by contacting KDRPL. For security reasons, cancellations shall only be performed by an Administrator. The cancellation will be effective on expiry of the current annual license, i.e. the next anniversary of the date on which your contract for the Service commenced.
  2. Without limiting any other right of termination under this agreement, We may terminate this agreement immediately on notice to you if:
    • You fail to pay the Licence Fee;
    • You are in breach of this agreement;
    • The Authorised User and / or Registered Clients allows their user names and passwords to be shared or used by another user.
    • You stop or suspend or threaten to stop or suspend payment of all or a class of your debts; or
    • You are insolvent, have an administrator appointed, are wound up or an application is made to wind you up.
  3. If we withdraw access to the Service because these terms and conditions have been breached, no refund will be payable by us. We also reserve the right to close any Protact Account (including during any bfree trial' or bbeta trial' period) for any reason, by giving one month notice.
  4. Upon termination, and if all monies are paid for the Term, your access to the Program ceases twelve (12) months after the termination date.
  5. Upon termination of your Account by either party, you shall no longer have access to data, messages, files and other materials kept on the website. Upon request made within 30 days after the effective date of Termination of Services, we will make available to you for download a file of your data in xls / csv format.
  6. It is your responsibility to ensure that appropriate backups, copies or other documentation of your required Data is retained to comply with legal and regulatory requirements.

Consent to transfer

This Website is operated in India. If you are located outside India, please be aware that any information you provide to us will be transferred to India. By using our Website, participating in any of our services and/or providing us with your information, you consent to this transfer and you consent that you are abiding by the laws of India.

Privacy policy

Your use of this Website is subject to our Privacy Policy.


The terms of the agreement are exclusively based on and subject to Indian law. You hereby consent to the exclusive jurisdiction and venue of courts in Mumbai, India in all disputes arising out of or relating to the use of this Website.


If you decide not to receive promotional e-mails from us in the future, please let us know by sending an email to us at info@protact.in or writing to us at the address specified on this Website and informing us of your decision.
If you prefer not to be notified of any release or to receive any product information from KDRPL, please contact us through email, telephone, or mail us to act on your request and remove you from our emailing list.

Contributions to website

By submitting ideas, suggestions, documents or proposals on the Website through its suggestions or feedback webpages, you acknowledge and agree that:

  • Your contributions do not contain confidential or proprietary information,
  • KDRPL is not under any obligation of confidentiality, express or implied with respect to the Contributions.
  • Your contributions automatically become the property of KDRPL without any obligation of KDRPL to you and
  • You are not entitled to any compensation or reimbursement of any kind from KDRPL under any circumstances.