Privacy Policy

We are sensitive to privacy issues and have established this Privacy Policy so that you can understand the care with which we intend to treat your Personal Information and Financial Information. This Privacy Policy should be read in conjunction with our Terms of Use.

By visiting www.protact.in you are accepting and consenting to the practices described in this policy.

This Privacy Policy was last updated on 3 August, 2015.

Information we may Collect from You

We may collect and process the following data about you:

  • 1. Information you give us. You may give us information about you by filling in forms on our website www.protact.in or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our website, subscribe to our service, participate in any discussion boards, forums or other social media functions on our website or enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph. We also store the Content that you upload or provide to the Service in order to provide you with the features and functionality of the Service.

  • 2. Information we receive from other sources. We may receive information about you from individuals or corporate entities which are subscribers to our service where you are to be designated a user of our service. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them, subject to your agreements with them.

Uses Made of the Information

We use information held about you in the following ways:

  • Information you give to us. We will use this information:

    • 1) To carry out our obligations arising from any contracts entered into between you and us or between a Subscriber and us and to provide you with the information, products and services that you or a Subscriber request from us.

    • 2) To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

    • 3) To provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way please do not tick the relevant box situated on the form on which we collect your data (the registration form).

    • 4) To notify you about changes to our service.

    • 5) To ensure that content from our site is presented in the most effective manner for you and for your computer.

  • Information we collect about you. We will use this information:

    • 1) To carry out our obligations arising from any contracts entered into between a Subscriber and us;

    • 2) To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

    • 3) To improve our site to ensure that content is presented in the most effective manner for you and for your computer;

    • 4) To allow you to participate in interactive features of our service, when you choose to do so

    • 5) As part of our efforts to keep our site safe and secure;

    • 6) To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

    • 7) To make suggestions and recommendations to you, Subscribers and other users of our site about goods or services that may interest you or them.


  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of Your Information

  • We may share your personal information with any member of our group, which includes our subsidiaries.

  • We will not share personal information about you or any Content with any third parties except as described in this Privacy Policy or in connection with the Service. We may share your information with selected third parties, including:

    • 1) Business partners, vendors, suppliers and subcontractors for the performance of any contract we enter into with you or a corporate entity which is a subscriber.

    • 2) Analytics and search engine providers that assist us in the improvement and optimization of our site.

    • 3) Aggregated demographic information from our user base without personally identifiable data.

    • 4) Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

  • We may disclose your personal information to third parties:

    • 1) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

    • 2) If KDRPL or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

    • 3) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of service and other agreements; or to protect the rights, property, or safety of KDRPL, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

    • 4) If KDRPL is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

  • Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to www.protact.in.


  • Where We Store Your Personal Data


    The data that we collect from you will be stored at a destination within India. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
    All information you provide to us is stored on secure servers in a controlled environment with limited access. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
    While no transmission of information via the internet is completely secure, we take reasonable measures to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

    Your Rights

    You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@protact.in Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

    Alliance Partner/Third Party Relationship

    KDRPL may have entered into an agreement with third parties as Alliance Partners for providing the third party's products/services or products/services of KDRPL. Such products/services may be provided by way of direct interface or by white labeling/co-branding. In either case, care taken about your data is as enumerated hereinabove. However, it may be used, shared or transferred to and fro as per the terms agreed between the Alliance Partner and KDRPL. KDRPL reserves the right to transfer your data to the Alliance partners only on your consent. While using such Product/Services integrated between KDRPL and Alliance Partner's Website, you should also review their privacy policies to learn more about how they collect and use Personal Information/data. KDRPL does not control the information policies or practices of these Alliance Partners and hence will not be liable in any respect whatsoever. On your using such product or service, it is presumed that you have understood the underlying risk if any and given your express consent to such terms and agree to abide the same.

    Cookies

    We use cookies for content personalization, analytics/performance, functional purposes, as well as the ability to access secure areas of our site. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

    Tracking Technologies

    Technologies such as: cookies, beacons, tags and scripts are used by KDRPL and our marketing partners, affiliates, or analytics or online customer support service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

    Analytics/Log Files

    Log Files – As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this [to improve services we offer you, to improve marketing, analytics, or site functionality.

    Referral Service

    We offer a referral service to our Authorized Users. You can choose to provide us with the names and email addresses of individuals who you feel would be interested in learning more about our products in exchange for rewards. We send a preliminary email to each address provided to us in this way, inviting the contact to visit our website. We continue to store the contact details in order to track the success of our referral service, but no further communication with that individual will take place unless they contact us expressing interest in our products and services. The preliminary email allows the individual to request that their contact details be removed from our database and they may also contact us at any time at info@protact.in to make the same request.

    Blogs and Social Media

    Our website includes social media features, such as Facebook Like button — and widgets such as the Share button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted on our site or by a third party, and your interactions with these features are governed by the privacy policy of the company providing it. Our website includes publicly accessible blogs or community forums. Any information you provide in these areas may be read, collected and used by others who access them. This includes information posted on our public social media accounts.

    Testimonials

    With consent, we may display personal testimonials of satisfied customers on our site, along with other endorsements. If you wish to update or delete your testimonial, you can contact us at info@protact.in.

    Changes to Our Privacy Statement

    From time to time we may revise this privacy notice. If we make changes to this Privacy Statement, including a material change in the way we use your Personal Information or Financial Information, it will be deemed to be notified to and read by you on your using the Website once we post the same on our Website since the same is available.

    Security Measures

    At KDRPL, we use the industry-standard Secured Socket Layer (SSL) protocol which provides data encryption, message integrity, and server authentication when your data is sent to us. When you see a small lock at the bottom right or left corner of your browser window, you know your data is being encrypted for transmission. All information (including email address) you enter while using KDRPL is used to provide the services requested by you. We maintain physical, electronic, and procedural safeguards to protect your Personal Information (including email address). All data is stored on KDRPL servers and is backed up to prevent the loss of data. Access to (and the use thereof) personally identifiable customer information (including email address and any Financial Information shared by You) is restricted to authorized personnel and is permitted only when prompted by you, or as dictated by service, support, and/or fulfillment requirements.

    Service Alerts and Critical Notices

    Although we respect and honor your privacy preferences, KDRPL shall maintain the right to contact you when it is required to make you aware of changes (that are of a non-marketing nature), that may impact your ability to use KDRPL products or to provide you with another alert irrespective of the fact if also you have registered yourself under the Do not Disturb (DND) or Do Not Call (DNC) service.

    Support Section

    KDRPL offers technical support and customer service on the some service plans to our customers. You may choose to submit a question through the support section of the Website or contact our support staff directly. The information submitted via the support section (including email address) is not stored or shared with third parties, affiliates, alliance, or joint marketing companies, or any other third party intermediaries. It is used to research your problem, provide answers, and/or request more information. If you make a suggestion using the Feedback section of our Website, the suggestion alone may be stored, but no personal data (including email address) will be stored with the suggestion. KDRPL does retain the right to use your suggestions and product enhancement ideas to improve the Websites and product line without obligation to you.

    Disclaimer

    Though we make every effort to preserve user privacy, we may need to disclose your information (including your email address) as and when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process or other judicial, administrative or investigative proceedings served or initiated on our Website. IN THE EVENT OF LEAKAGE OF ANY SUCH INFORMATION FROM THE WEBSITE FOR ANY REASON WHATSOEVER KDRPL SHALL NOT BE RESPONSIBLE UNDER ANY CIRCUMSTANCES AND NO ACTION SHALL LIE AGAINST KDRPL.

    Limitation of Warranties

    Notwithstanding anything to the contrary mentioned herein, the maximum liability that KDRPL and/or its directors, employees, agents, representatives and authors shall be liable would not exceed the fees paid by you to KDRPL for the particular month in which the claim has arisen. Nothing contained herein shall mean that KDRPL and/or its directors, employees, agents, representatives and authors shall accept any liability that you or your representatives may notify but in case it is so done, it will be subject to our independent review of the same and our rights of defense. KDRPL in providing its services makes no warranties of any kind whatsoever. KDRPL shall have no liability for any errors, malfunctions and /or Loss of data or defects resulting from or related to the use of the information (including software) in the systems used for providing services herein. KDRPL shall not be liable to you for any indirect, Special or consequential damages or loss of profits arising from or related to the services provided or the information (including software) used for providing services.

    Governing Law and Jurisdiction

    The relationship between you and KDRPL shall be governed by the Laws of India. You and KDRPL agree to submit to the personal and exclusive jurisdiction of the courts located at Mumbai, India.